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Reducing time spent on forecasting and ordering by over 96%
Challenge
TommyTomato faced inefficiencies and increased complexity in their manual process of copying forecast data, which was prone to errors and time-consuming.
Each new hub addition exacerbated these issues, leading to significant time increases and potential for data inaccuracies that could disrupt supplier relations and overall operational efficiency.
Solution
BitHero collaborated with TommyTomato to develop a forecast automation solution aimed at streamlining the data management process. The project involved process mapping to identify key areas for automation, detailed documentation for ease of use, and comprehensive onboarding to ensure smooth implementation.
The automation process was designed to eliminate manual data entry errors and reduce the time required for data handling, thereby allowing employees to focus on more strategic tasks.
Outcome
The forecast automation solution delivered substantial value to TommyTomato by saving hundreds of hours annually across multiple hubs. In Haarlem alone, it saved 104 hours, translating to over annual cost savings of over €7,400 per hub. The reduction in manual errors improved data accuracy, enhancing supplier relationships and operational continuity.
Employees, particularly Ellen, could dedicate more time to tasks they were passionate about, increasing job satisfaction and productivity. Overall, the automation led to reduced dependency on key personnel, supporting business continuity and growth while significantly cutting down operational errors.
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